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The Rant Thread

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Was at the grocery store and one thing we get every week is 1 lb of Primo Taglio brand GENOA salami, $12 a lb, to make sandwiches with.

Same tonight, told the young man behind the deli counter I want a lb.

Apparently the GENOA salami he had that was opened that he was slicing ran out and he didn't open a new one to fill the 1 lb.

Instead he took another brand of salami and from the look of it, it's NOT even GENOA, it's the store brand, $5.99 a lb, low quality, HARD salami to fill up the bag.

Hard salami and Genoa salami are not the same thing.

https://thedaringkitchen.com/genoa-salami-vs-hard-salami/

https://thekitchencommunity.org/difference-between-hard-salami-and-genoa-salami/

You can see the difference here even in the bag, (top) NOT GENOA, (bottom) GENOA:

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NOT GENOA, notice the lighter color, more fat, round shape

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GENOA, notice the deeper RED color, less fat, smaller slice, and shape is not round

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SIDE by SIDE

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When he ran out he should had open another one. There were 2 more of them UNOPENED in the glass case.

Or he should have asked, I didn't have enough for 1 lb, is this good enough? I can open a new one if you still want 1 lb.

 

  • 9 months later...
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What's with people's attitude? I went to Central Market. I go to deli to get ham, salami and cheeses sliced . The guy starts slicing the salami, doesn't even ask me how thick or thin I want it sliced. I ask him excuse me, could you show me what thickness you are slicing it. He takes the slices he already had on the wax paper, about a dozen of them and slam it on the top of the glass counter in front of me. How is that for you he said very rudely. I told him to start over, I don't want those, you are slicing salami for sandwiches, not slicing them thick like pepperoni for pizza toppings.  Then he said he can't throw those away. I tell him not my problem,  if you had asked me how I wanted it sliced when I told you I needed 1 lb of it and you are supposed to ask, you wouldn't be in this situation. Been buying cold cuts at this same store for years and I am always asked how I want it sliced. It's part of your job to ask. Then I go to check out and I had some large 4 lbs packs of Eckrich polish sausages that are usually $5.99 a pack, they have orange stickers coupons on them priced for quick sale, 50% off, best if sold by March 1st. The lady cashier rang them up at full price and didn't remove the coupons to scan them for the discount. I politely said please don't forget to scan them, for they are 50% off each. She gets annoyed. Don't like your job, don't want to work? Woke up on the wrong side of the bed? Don't like dealing with customers? QUIT, STAY HOME, GO FIND A JOB YOU DON'T HAVE TO HAVE ANY CONTACTS WITH THE PUBLIC!!

I was at Kroger few months ago and went to deli and guy ask me what can he get me and I said 5 lbs of the Virginia ham and 5 lbs of the Genoa Salami . He said very sarcastically what are you doing with so much ham and salami? Opening a sandwich shop? I told him you are rude, that's an ignorant statement. If I wanted 20 lbs or 100 lbs or the whole chub, your job is to sell it to me without needing to make sarcastic remarks and comments and ask stupid questions. I went and got the manager and while he was talking to the guy, I look on Google reviews and there were complaints about that same guy in deli: rude, poor attitude, smart mouth. I showed those to the manager and said you and your managers need to start reading online reviews of your store everyday and be more aware of what's going on in your store instead of sitting in your office twirling your thumbs and pretend everything is honky dory.

  • 1 year later...

I just open a family size 27 oz pack of OREO LEMON and got this.

What a RIPOFF.

I just email both MONDELEZ INTERNATIONAL and OREO and demanded a refund.

I also told them I have 4 other identical size packs of the same product and whenever I open them and find any of them to be the same way, they will receive another email from me for each occurrence demanding a refund.

Image error

Email from Oreo:

"Thank you for reaching out!

We are sorry to hear that your package was incompletely filled.

Since your satisfaction is important to us, we will be happy to replace your purchase by sending 2 $7 reimbursement coupons via first class mail. You should receive this within 7-14  business days.

Strict quality control procedures are in place at all our facilities and our packages are filled by weight, not volume. We use special weight checking equipment which will reject any package that is not of the correct specified net weight.

Your comments will be shared with our Quality Control and Production staff. We will ensure that we do everything possible, so it does not happen again.

Thank you for your loyalty and we hope your next experience with one of our products is a positive one."

  • 1 year later...

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