I ordered some items online.

The package required adult signature.

Yet UPS just dunked it at the front door yesterday around 1 pm according to their online tracking info.

Furthermore, there were people at home at the time and no one heard knocking or a door bell.

I called UPS and asked them if an adult signature is required, why did the driver just leave it at the front door?

Lady at 1-800-Call-UPS said it's driver's discretion.

So what is the point of paying extra for adult signature required if the driver can just get LAZY and dunk the package at my front door.

Additionally, the online retailer company I ordered the items from never gave me a tracking number.

I placed the order over the weekend, they took my $ immediately from my credit card.

I called them on Monday asking for a tracking number and order number and I was told I wouldn't get that UNTIL AFTER the package has been shipped.

Then today I get an email saying the package was shipped and the email contained an UPS Tracking number link.

When I clicked on that link, it redirected me to the UPS page and it showed the package was delivered yesterday - left at the front door.

That is when I went outside and started looking all over around my home for a package and I asked everyone here if they heard UPS knocking on the front door or ringing the door bell around 1 pm.

If the online retailer had done what I asked them to do on Monday and emailed me the order and tracking number then, we would had known to look for the package and the UPS truck.

But to send out the email 1 day AFTER the package was left at the front door without getting an adult signature and then have it stolen?

I filed a claim with UPS and the online retailer.

I told them I want the items reshipped at no cost or a refund because both of them screwed the pooch big time!

Finally, the UPS claim and investigation takes 10 days to complete.

Until that's completed, the online retailer won't issue a refund or reship the items.

Edited February 14, 201412 yr by J7Dadda

We have an LG Stove/Oven that is still under warranty that needs repair.

This is what happened, email I sent to LG:

We called your Warranty center for repair and you took our information and said a repair guy would be calling me.

Your repair guy called me late Tuesday night.

I returned his phone call Wednesday morning and we made an appointment for 10 am Saturday morning.

I was trying to get him to come out on Thursday morning but he said Saturday morning is the soonest he could get out here.

FINE. Saturday then.

Saturday morning, around 10:20 am, I don't hear from him or see him, I call him to see if he is on his way.

He told me he was on another job and he couldn't make it.

NO phone call calling me to let me know he is going to be late or he can't make it.

SO if I didn't call him, we would be sitting here waiting and waiting.

I told him if you can't make an appointment or you are going to be late, it's COMMON COURTESY to call.

So we reschedule to today at 10 am.

He calls me at 8:40 am and he leaves me a VOICE MAIL to see if what time he should come by.

EXCUSE ME? We had a 10 am appointment!

SO WHAT IS THE POINT OF MAKING AN APPOINTMENT?

I missed that call. I was busy with my kids.

I just called him back and he said he is on his way to another job and he can't make it at 10 am and wants to know when will I be home today!

He said he will call again when HE IS ON HIS WAY SO I AM SUPPOSED TO SIT HERE AND WAIT ALL DAY FOR A CALL THAT MAY NEVER COME!

SO WHAT HAPPENED TO OUR 10 am appointment that we made on Saturday when HE DIDN'T SHOW NOR DID HE CALL TO CANCEL OR TO SAY HE WILL BE LATE?

HE IS TELLING me WE DON'T HAVE a 10 am appointment BECAUSE when he called me this morning, I didn't answer so he took another repair job.

I TOLD HIM WHEN HE MADE THE APPOINTMENT WITH ME LAST SATURDAY FOR 10 AM TODAY, IT MEANS WE HAVE AN APPOINTMENT FOR 10 AM AND HE SHOULD BE COMING WHETHER I ANSWER THE PHONE OR NOT.

HE SAYS HE DOESN'T WANT TO DRIVE OUT HERE IF HE DOESN'T KNOW I AM GOING TO BE HERE.

I TOLD HIM WHEN I MAKE AN APPOINTMENT WITH SOMEONE, I KEEP MY APPOINTMENTS WHICH MEANS I WILL BE HERE AT 10 AM WHETHER HE CALLS FIRST OR NOT.

EVEN IF I DIDN'T ANSWERED WHEN HE CALLED, I WOULD STILL BE HERE AND HE SHOULD STILL BE ON HIS WAY FOR OUR 10 A.M. APPOINTMENT!

SO I TOLD HIM FORGET IT. I AM NOT GOING TO SET UP ANOTHER APPOINTMENT WITH HIM FOR LATER TODAY AND GET WAIT AND WAIT AND WAIT AND GET ANOTHER EXCUSE FROM HIM WITHIN MINUTES OF OUR APPOINTMENT THAT HE CAN'T MAKE IT OR HE FORGOT, ETC ETC

WHERE DO YOU FIND THESE REPAIR GUYS? OFF THE STREET CORNER?

p.s. about my UPS case, I finally got a full refund from the online retailer and UPS 39 days after my original complaint 2/13.

It took several phone calls and emails and 4 different CLAIM Tickets to get my money back.

How absurd is that?

Utterly Preposterous Service IMO

If I ran my stores that way, I would had been out of business not long after we started in 1993.

So now they got me for 9 am to 12 pm tomorrow.

They are also acting like it's my fault because I didn't answer my phone when the repair guy called this morning to see if we were home before he came out.

Edited June 9, 201412 yr by J7Dadda

LG guy just called.

Said he was on his way.

Will be here in 10 min.

LIFE'S GOOD

LG will replace our stove/oven for free with a new newer model since this model is no longer being sold.

LIFE'S GOOD

Why are you quoting LG's slogan?

Edited June 10, 201412 yr by J7Dadda

lol Why not?

Silly Tom!

LG called about 2 hours ago and said they will be over Saturday morning between 10-12 with the new stove/oven.

LG

LG just left.

We have a brand new stove/oven.

Life is good again

Life is good again

again, Tom!

Do you have a slogan for A p p l e?

My Apple iPad has been acting up for the last 3 weeks.

I took it back to the Apple Store on Wednesday and they swapped it out with a brand new one and it didn't cost me a penny because it was still under warranty.

Think Different

And now U.S. companies are going to send chickens that have been killed here, already frozen but still with their feathers on, to China to be defeathered and processed and then send back to the USA to be sold in your local grocery store?

ABSOLUTELY POSITIVELY NO WAY!

http://www.reuters.com/article/2014/07/22/us-china-food-idUSKBN0FR07K20140722

http://www.bloomberg.com/news/2014-07-21/mcdonald-s-yum-suspend-orders-from-chinese-meat-supplier-husi.html

I once did a book report in school about Alexander Graham Bell, the man that invented the telephone. He invented the telephone for calling someone that was a long distance away. I think he'd be rolling in his grave today if he saw how his invention is being used. Just saying. Making a phone call to someone seems too tedious, just text them instead. Better yet send a message from Facebook.

Rant over have a nice day

What is it with the folks on IMDB?

If you go there and say you don't like something and your opinion differs from theirs, they start calling you obscene names or ignorant or something to that effect.

What makes THEIR opinion MORE important and MORE valid than mine?

Why do so many of them have a God Complex there?

Then if they can't win an argument, they stoop down low and start to criticize your grammar or say things like "You must be 12 years old and still living in your Mom's basement!"

Argue the facts like a MAN and like an Adult or get the Heck Out!

Yeah that's exactly why I don't bother with anything like that including social stuff.

I have my place right here and I am totally content!

I mailed out a few dozen Christmas cards over a week ago. So far only 2 people SMS/iMessage me and said thanks. Either the US Postal Office is really getting incompetent in getting the mail delivered or people just don't know how to say "THANK YOU" anymore.

I was at the grocery store in the bakery section.

To the left are the fresh bread display cases, to the right in the middle of the floor is the rectangular cooler case for fresh cakes and cake slices.

There is only enough room in between for one shopping cart to go through coming or going.

I was pushing my cart through and a Hispanic lady was heading toward me with her full cart and a little dog (I doubt it was a service dog) on a leash.

So I STOPPED and YIELD to let her come through first.

What does she do instead of saying thank you?

She yells at me: "You can F go over there" while at the same time gesturing pretty strongly with her arm toward the other side of the cooler case.

Then as she was pushing her cart past me, she cursed at me in Spanish and kept looking at me real dirty!

I said nothing to her. Not one word.

I could had called her all kind of foul words in Spanish but I didn't!

What is wrong with these people?

I was being a Gentleman to her too!

Hispanic people nowadays think they are better and special because Obama is giving millions of them who entered this country ILLEGALLY preferential treatment by giving them amnesty.

I am sick and tired of my tax money going to support these freeloading Hispanic and African people!

Happy Holidays was a nice touch after that.

I think many people nowadays have no manners.

They are so used to dealing with other human being over a computer or tablet or smartphone and they can get away and say anything they want hiding behind that electric device on social media.

When they get out in the real world and have to come face to face with a live flesh and blood human being in person, they don't know how to act or be civilized.

So AT&T stuck it to me today. I get a email and i have a bill to pay. I had to pay them $106.91($95 of that for my mom's phone being cancelled). We had a share plan for the past 2 years. But after 2 years we both wanted out of our contracts and to get phones and plans much lower. I tried calling about the bill and pretty much they told me i had to pay it, even though i cancelled my phone 10 days prior (her contract was up on the 21st), and they went ahead and cancelled my mom's phone the same day.

I'm never going back to AT&T, their customer service stinks.